Why we have a privacy policy

Customer data is very important to us, and this privacy policy outlines your rights under UK law and GDPR.

Who we are

Our website address is: https://www.facepainter.com – owned by Mrs Rebecca Waite.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Any images used do not personally identify the model, and we gain consent from the appropriate carer or person. Images may be used for training and advertising purposes and on social media. In the event that you wish to have your image removed please contact us and we will arrange removal.

Contact forms

We will use your data to fulfil any bookings and keep records for tax purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use google analytics to measure traffic and analyse engagement.

Who we share your data with

Your data is not passed to any third parties unless we are fulfilling a contract or as required to do so by law.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your data will be retained for a minimum of 7 years when this is concerning a booking.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

We require this for all contracted bookings to ensure the job goes smoothly and to retain for tax purposes.

Booking link here

Additional information

How we protect your data

All data is securely stored via digital devices and via our booking calendar. We use 2 step verification and fingerprint technology on mobile devices and a security service that logs the user and IP address when we access bookings. We operate a paper free environment for all data.

What data breach procedures we have in place

In the event of a breach we will notify you as soon as possible.

What third parties we receive data from

I use a security notification service of any attempted logins to the data.

What automated decision making and/or profiling we do with user data

none

Industry regulatory disclosure requirements

none